Refund policy

Return and Refund Policy

1. Eligibility for Returns
Products may be returned within 14 days of receipt, provided:

• They are unused and in their original packaging.
• Accompanied by proof of purchase.
• They are free from any damage caused after delivery.

2. Non-Returnable Items

• Customized or personalized products.
• Clearance or sale items.
• Items showing signs of use or tampering.

3. Return Process

• Contact us at info2@magnumarchery.co.za or 0836100582 to initiate a return.
• Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

4. Refunds

• Refunds will be processed within 7 business days of receiving the returned product and verifying its condition.
• Refunds will be issued via the original payment method.

5. Warranty Claims
If your product is defective, contact us with proof of purchase and a description of the issue. We will assist with the warranty claim process.